Support local business and ethical, environmentally friendly farming
Support local business and ethical, environmentally friendly farming
The Real Thing – Local Beef Terms & Conditions
The use of our website www.realthingbeef.co.uk and the purchase of products from The real Thing – Local Beef website is as a condition of your agreement with our following terms and conditions, which are governed by Scottish Law.
WEBSITE COPYRIGHT
The Real Thing – Local Beef reserves copyright on all images and content used on this website, excluding all material that is otherwise credited and copyright to the photographer/artist/writer. Images and content shall not be used/reproduced without permission from the copyright owner. If you would like to use material from the web-site or social media pages, do get in touch.
PRODUCE SALES
The Real Thing – Local Beef is an independent, small farming business, therefore all our products are subject to availability.
As prices on the web-site remain under review they are subject to change without prior notice. However the customer will only pay the price of goods at the time of purchase. We do not accept liability for any inaccuracies or errors in our product descriptions, including pictures, information and prices.
If an order has been placed which contains products that are currently unavailable, a full refund of the product will be processed. The refunded amount will appear back into the customer’s account within 5 working days. The Real Thing – Local Beef will not be held responsible for any discrepancies regarding the processing of a refund.
4. Payment & Security
All online payments to our website www.realthingbeef.co.ukwill be processed through our secure payment service provider www.squareup.com/gb/en to ensure the highest possible level of security and fraud protection available for all of our customers. Our website uses SSL (Secure Socket Layer) in order to encrypt sensitive information during the payment process. We currently accept all of the major credit & debit cards.
PRODUCE SALES
Please note we do NOT offer a postal service. We offer free delivery within 15 miles of Forres, Moray. For other deliveries or pick-ups please call to discuss. All produce is frozen unless alternative arrangements have been made. Again please call to discuss.
Cancellations will be accepted any time before the day of delivery, and moneys re-imbursed.
If for any reason you are unhappy with an item of produce, please let us know immediately. Do not throw the product away as it will be collected for examination. If the product is found to be faulty a full re-fund will be given.
CHANGES TO TERMS AND CONDITIONS
We reserve the right to change these terms and conditions at any time without prior warning.
LIABILITY
Please note we do not accept any liability for loss or injury or death howsoever caused. Whilst we endeavour to keep our website up to date, we cannot be held liable for errors and omissions.
We do not accept any liability for the use of our shared information via our website and social media pages. We do not accept any liability for the loss, damage or theft of any personal items. We do not accept liability for the policies of other websites as linked to from this website.
Copyright © 2023 The Real Thing - All Rights Reserved.